Services

Help 2 Improve approach |
Role of Help 2 Improve |
1) Intake meeting | Advisor or interim manager |
2) Conduct organisation or problem scan | Assessor or interim manager |
3) Deliver feedback report + a plan (proposal) | Analyser & reporter or interim manager |
4) Implementation of the agreed plan | Coach or interim manager |
5) Evaluation of results | Advisor or interim manager |
- EFQM / R4E / CAF assessments - this includes making organisations ready for assessments
by coaching and training your people and providing support in document writing. - Facilitate the follow up of improvements coming from surveys, assessments, audits etc.
- Define the problem, analyse the problem, prepare a clear action plan and (help to) implement the actions.
- Training, coaching and implementation of Lean and/or Six Sigma principles.
- Balanced Business Scorecard training, coaching and implementation.
- Business Process Management training, coaching and implementation.
- Customer surveys and complaint management training, coaching and implementation.
- ISO 9001, ISO 14001, ISO 17025 and ISO 13485 training, coaching and implementation.